What to do if the automatic sending doesn't work?
If you have chosen OUT-folder and set your company to ONLINE-state ,after clicking "Start service", text “Monitoring directory.....for company.....” should appear in the log. This is how you know that the automatic sending is active. If you get a message e.g. "OUT-folder does not exist" the reason is usually that the OUT-folder is in the network drive and client is running in the local account that has no access to the network drive. Note! This is not the same as the user that is logged in.
Please check also that the structure of the monitored directory is correct, which means the last directory is "OUT".
You can change the user running the service from Window's service management Start/Run 'services.msc'. Default user is "Local System Account" and the user should have a full access to the folders that exists on the network drive.